Interpath Laboratory

  • Medical Transcriptionist (Scribe)

    Location US-OR-Bend
    Job ID
    2018-2793
    # Positions
    1
    Category
    Medical Clinic (MA,RN,PA,ETC)
    Schedule
    Vary
    Bilingual
    Not Required
  • Equal Opportunity Statement

    EOE Disabled/Veteran

    Position Purpose and Summary

    The purpose of this position is to handle time-consuming clerical responsibilities for physicians during hospital or clinic patient encounters. Scribes accompany a physician and directly observe patient encounters. They accurately document the events and decision-making in a manner that results in appropriate medical charting. Scribes also complete clerical activities necessary to complete physician orders for tests and medications. By accomplishing the time-consuming clerical duties that otherwise would be assigned to a physician, Scribes enable physicians to spend more time with individual patients and increase the overall flow of patients in the department.

    Skills

    Competencies -To perform the job successfully, an individual should demonstrate the following competencies:

     

    Design - Demonstrates attention to detail.

     

    Problem Solving - Identifies and resolves problems in a timely manner; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

     

    Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

     

    Customer Service - Manages difficult or emotional patient situations; Responds promptly to Patient needs; Solicits Patient feedback to improve service; Responds to requests for service and assistance; Meets commitments.

     

    Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

     

    Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings.

     

    Written Communication - Writes clearly and informatively; Able to read and interpret written information.

     

    Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

     

    Visionary Leadership - Inspires respect and trust.

     

    Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

     

    Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

     

    Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.

     

    Judgment - Makes timely decisions.

     

    Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.

     

    Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.

     

    Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

     

    Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.

     

    Quantity - Completes work in timely manner.

     

    Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

     

    Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

     

    Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time.

     

    Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

     

    Initiative - Volunteers readily; Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

     

    Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work.

    Minimum Qualifications

    Education and/or Experience                                                   

     

    High School Diploma or GED

     

    Experience in the medical field, and medical terminology

     

    Preferred: two to four years of undergraduate education with emphasis in pre-medical studies

    General Areas of Responsibility

    Essential Duties and Responsibilities include the following:

     

    Accurate, timely charting of patient encounters, including but not limited to patient history, physical exams, diagnostic findings, lab and test results, consultations with other providers, treatment course, diagnoses, discharge instructions, and prescriptions.

     

    Learn and appropriately apply basic medical terminologies and techniques taught and used on the job.

     

    Observe and to draft a narrative account of events accurately and cogently, in grammatically-correct English.

     

    Professional, non-intrusive interaction with patients (the scribe does not directly assist with patient care), physicians, hospital staff and other co-workers.

     

    Compliance with clinic policies, including those relating to confidentiality of patient information.

     

    Other duties as assigned, including but not limited to training other Scribes and staff.

    General Physical Requirements

    Physical Demands:

     

    While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

     

    Physical Demands

     

    While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

     

    Work Environment:

     

    Scribes work in a fast-paced clinic. Physical requirements include but are not limited to continuous standing during shift, repeated sitting, listening, fluorescent lighting, repetitive typing and key entry work, computer work, and other normal and typical hospital/clinic conditions. Ability to push and maneuver equipment. The position may require some lifting up to 20 pounds. Scribes will interact with patients, families, ancillary staff, nurses, physician assistants, physicians, and others. This is a full-time or part-time position, as determined at the beginning of employment. Employees are expected to work as scheduled.

    Equipment/Software/Systems Used: Hospital-specific dictation and charting software, Copiers, fax machines, computers.

     

    Scribes work in a fast-paced clinic. Physical requirements include but are not limited to continuous standing during shift, repeated sitting, listening, fluorescent lighting, repetitive typing and key entry work, computer work, and other normal and typical hospital/clinic conditions. Ability to push and maneuver equipment. The position may require some lifting up to 20 pounds. Scribes will interact with patients, families, ancillary staff, nurses, physician assistants, physicians, and others. This is a full-time or part-time position, as determined at the beginning of employment. Employees are expected to work as scheduled.

    Equipment/Software/Systems Used: Hospital-specific dictation and charting software, Copiers, fax machines, computers.

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