Pendleton Family Medicine, part of Praxis Health, is seeking an experienced Medical Office Support professional with outstanding customer service skills for a full time position. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the job and the team.

Schedule: Monday - Friday, 9am - 6pm

We are excited to share with you a short video that shows why the Praxis Health family is so special. Please click here: https://youtu.be/MrNWtn42prY

In this role, you will greet, screen, schedule patients, input correct patient information, perform clerical duties related to clinical service and other medical receptionist duties as necessary.

• Must have an aptitude to learn and a passion to serve others.
• Must be someone who thrives in a busy, fast-paced environment.
• Must have exceptional customer service skills, be highly organized, and detail oriented.

Benefit Highlights:

• Laboratory discounts for in house testing
• Medical with In-Network & Custom Network discounts (No cost for employee only coverage)
• Dental (No cost for employee only coverage)
• 401(K) with discretionary employer match
• Paid Time Off

• Answers the phone, transfers calls and takes messages as needed for the clinic.
• Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient’s arrival. Provides translation services as needed to patients.
• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registering new patients and updating patient data in the computer.
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. 
• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed.
• Reviews and responds to patients’ questions in person, via phone, and patient portal systems.
• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports.
• Reviews cash box receipts and reconciles cash box daily.
• Performs other duties as assigned.
• Reliable attendance and presence at work.

Education and/or Experience:                                        

• High school diploma or general education degree (GED).
• 1 year customer service experience.
• 1 year experience as a Receptionist in a medical clinic.
• Typing Skills: 45 wpm minimum.
• Experience in a medical office setting preferred, but not required.

Praxis Health is a family of medical groups providing high quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff.

The Praxis family approach is dynamically different than other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs.

We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge.

Come see how healthcare is done right!

• Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.
• The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Must be able to sit, stand, kneel, crawl, bend and twist as needed.  Requires walking on non-level surfaces, inside and outside the office, throughout the day. 
• Stress can be triggered by multiple staff demands and deadlines.
• Work is performed in an office environment. Involves frequent contact with staff and patients.

EOE Disabled/Veteran

Praxis Health is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.