High Lakes Health Care, of Praxis Health, is seeking a Medical Office Support Supervisor with outstanding customer service skills, for a full time position. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the job and the team.

The Medical Office Support Supervisor is responsible for oversight and performance of a variety of clerical duties for the medical office support team.

Schedule: Monday-Friday, 8:00 AM - 5:00 PM

Travel: Travel to clinics in Bend/Redmond

We are excited to share with you a short video that shows why the Praxis Health family is so special. Please click here: https://youtu.be/MrNWtn42prY

Benefit Highlights:

• Laboratory discounts for in house testing
• Medical with In-Network & Custom Network discounts (No cost for employee only coverage)
• Dental (No cost for employee only coverage)
• 401(K) with discretionary employer match
• Paid Time Off

Essential Duties & Responsibilities:

Under the direction of the Clinic Manager, may participate in supervision of medical office support staff, including front office and scheduling team members.

Essential Duties and Responsibilities include the following:

• Collaborates with the Clinic Manager on development, implementation and training related to clinic goals, policies, procedures, mission, and work standards.
• Responsible for being subject matter expert for department in the following areas:
  • Greets, screens, schedules, and inputs correct date into Intergy
  • Performs clerical duties related to clinical service.
  • Prepares and processes correspondence. Answers routine medical administrative inquires and drafts letter for physicians and other clinical staff.
  • Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information.
  • Obtains, verifies, and updates patient information and provides support services to patients and medical staff 
  • Requests, locates, sends and receives patient records.
  • Maintains medical appointment schedule for patients.
  •  Monitors internal communications including but not limited to task, emails, newsletters and voice mails.
  •  Maintains files and assists establishing office systems.
  •  Assists in the care and maintenance of office equipment.
  •  Other duties may be assigned.

Education and/or Experience:                                            

• High school diploma or general education degree (GED).
• Minimum two years of experience in a medical office setting.

Praxis Health is a family of medical groups providing high quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff.

The Praxis family approach is dynamically different than other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs.

We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge.

Come see how healthcare is done right!

Physical Demands:

Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Stress can be triggered by multiple staff demands and deadlines.

Work Environment:

Work is performed in an office environment. Involves frequent contact with staff and patients.

EOE Disabled/Veteran

Praxis Health is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.